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Our Services

Personal Computer Training and IT Support for Silver Surfers

Personal Computer Training can be arranged to take place in your own home, using your own computer, and at your own pace, in order to get the best benefit from the training. We are seeking to improve Digital Literacy for the older generation.

Although we tailor the training programme to suit each client’s skills and interests, the following lists give an idea of the typical content for different levels of skill:

BEGINNERS – UNDERSTANDING YOUR COMPUTER

If you are a complete beginner, we will cover topics associated with getting comfortable with using the computer, such as:

  • Seating & lighting,
  • Switching the computer on and off
  • Using the Mouse and Keyboard
  • Understanding the Windows Desktop
  • Controlling Windows

We will also cover a very basic introduction to browsing the Internet.

KNOWLEDGEABLE – FIND OUT MORE ABOUT THE INTERNET AND EMAIL

Once you are comfortable with using the computer, and wish to progress further with using the Internet and communicating with friends and family, we can cover the following topics:

  • Understanding the Web Browser
  • Setting up an Email account
  • Using Email to communicate
  • Understanding and using online shopping sites

ADVANCED – USE YOUR COMPUTER FOR YOUR HOBBIES AND INTERESTS

Once you have progressed through the other stages and want to use your computer for other activities, there are a number of different topics that can be followed to suit your interests and skills. Here are a few examples of IT training topics for advanced users:

  • Photos For Fun
  • Keeping your data safe
  • Internet Phone and video calls
  • Writing Letters
  • Presentations
  • Social Networking

Book your Personal IT Training from Silver Tutor - and we will help you unlock the mysteries the latest computer technology and any other new technology issues you need help with your computer.

Why should I get my Personal Computer Training from Silver Tutor?

The aim of Silver Tutor has always been to demystify technology. We provide high quality training for those who want to get the most out of their computer at home or at work. We also provide IT Support service to those requiring specific help with computer problems, as described below.

What about if I have a specific problem with my computer that I need help with?

If you don’t need a full training session, but you need someone to help with setting up your Internet connection, new printer, new PC, or help you sort out a perfromance problem etc., then we can help with this as well!

How do I enrol for the Silver Tutor Personal Computer training or request IT Support?

There are two ways to book your personal training or IT support with Silver Tutor:

  1. Do your friend or relative a favour – Buy a personalised Training Gift Certificate to give to your friend or relative who needs the training. They can then arrange the training with us when they receive the pre-paid voucher! [Please do not use this method for requesting IT Support services]
  2. Book the training or IT Support directly via our Enquiry Form here, and pay-as-you-go for the training sessions. Enquire here also about one-off visits to help resolve specific problems etc. Just click on the button here and fill in your details and we will be in touch to discuss your requirements and make an appointment:

[NOTE: We currently only operate on the Hull and East Yorkshire region. ]

PERSONAL COMPUTER TRAINING OR IT SUPPORT, ON YOUR OWN COMPUTER, IN YOUR OWN HOME, ESPECIALLY FOR SENIORS - FROM THE SILVER TUTOR!